Last updated: May 28, 2026

Out Of Office Jewelry operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Out Of Office Jewelry is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

• Contact details: name, address, billing address, shipping address, phone number, email address.
• Financial information: credit/debit card numbers, payment information, transaction details, confirmations.
• Account information: username, password, security questions, preferences and settings.
• Transaction information: viewed items, cart items, wishlist items, purchases, returns, exchanges, cancellations and history.
• Communications: information included in customer support inquiries.
• Device information: device details, browser, IP address, network connection, identifiers.
• Usage information: interaction data and navigation behavior on the Services.

Personal Information Sources

• Directly from you when creating an account, making purchases or contacting us.
• Automatically through cookies and similar technologies when you use our Services.
• From service providers acting on our behalf.
• From partners or other third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services

To process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, enable reviews, and personalize your shopping experience.

Marketing and Advertising

To send marketing communications and display advertisements based on your activity and purchases.

Security and Fraud Prevention

To authenticate accounts, ensure secure payments, detect fraud, protect public safety, and safeguard our Services.

Communicating with You

To provide customer support and maintain our relationship with you.

Legal Reasons

To comply with applicable laws, respond to legal requests, enforce policies, and protect our rights and users.

How We Disclose Personal Information

• With Shopify, vendors and service providers (IT, payments, analytics, shipping).
• With business and marketing partners for advertising purposes.
• When you direct us to disclose information (e.g., shipping providers, integrations).
• With affiliates or corporate group entities.
• In connection with mergers, bankruptcy, or legal compliance.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information may be transferred to countries outside your residence. Shopify may process data related to enhanced features and personalized advertising.

Third Party Websites

The Services may provide access to third-party platforms. We are not responsible for their privacy or security practices.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority.

Security and Retention

No system is completely secure. We retain personal information only as long as necessary for the purposes described or as required by law.

Your Rights and Choices

• Access your personal information
• Request deletion
• Correct inaccuracies
• Receive portable copies
• Opt out of targeted advertising
• Restrict processing
• Withdraw consent

Complaints

If you have concerns about how we process your personal information, please contact us. You may also contact your local data protection authority if applicable.

International Transfers

Your information may be transferred outside your country of residence. We rely on recognized legal mechanisms where required.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will include a revised “Last updated” date.

Contact

Email: hello@outofofficejewelry.com

Address: 13/3-5 Anembo St, Surfers Paradise QLD 4217 - Australia

Phone: +61 450 632 962

Customer Support Hours (AEST)

Mon–Fri: 9am–6pm
Sat: 10am–4pm
Sun: Closed